Ryanair beats B.A. and B.M.I. on care PDF Print E-mail
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Ryanair beats British airways and Bmi on Customer care  .
Ryanair, Europe’s largest low fares airline, today (10th Dec) welcomed the Association of European Airlines (AEA) report, which confirmed that Ryanair provides passengers with better customer service than BRITISH AIRWAYS AND BMI. The AEA report shows just 73% of BRITISH AIRWAYS’ and only 77% of BMI’s flights arrived on time while 88% of Ryanair flights arrived on time.
Ryanair
The report also showed that BA loses 19 bags and BMI loses 25 bags per 1,000 passengers while Ryanair misplaces less than one bag per 1,000 passengers. Ryanair highlighted that the punctuality of flights and the secure delivery of passenger bags are the customer services which air passengers really value.
 
Ryanair, who will carry over 58 million passengers this year, stressed that while passengers choose Ryanair for their guaranteed lowest fares they return again and again for Ryanair’s customer service, which includes Europe’s guaranteed lowest fares, no fuel surcharges, best punctuality and fewest lost bags.
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